FACILITYHUB · SCALE TEAM CAPABILITY

Portfolio-level visibility. Store-level action.

Know what matters across every facility.

FacilityHub scores every location, surfaces the few sites that need attention, and attaches the next step. It puts facilities-level expertise behind every decision, so a lean team can run more locations without added headcount.

Book a Demo
N

Every location in one view

N

No engineering team required

N

Not dashboards. Action.

Location Benchmark24 sample locations · lowest score firstRegion: AllBrand: AllEquipment: AllLOCATIONTHERMALCOMFORTENERGYOPERATIONSSCOREAustin SouthSouthwest61Nashville GulchSoutheast74Dallas UptownSouthwest79Plano EastSouthwest84Houston HeightsSouthwest88San Antonio WestSouthwest92Denver WestviewMountain95GoodFairPoorCriticalShowing 7 of 24

Sample data for illustration. Figures are examples, not customer results.

PORTFOLIO INTELLIGENCE

See the whole picture. Not just the pieces.

Every location, scored across the dimensions that actually matter. The platform shows where attention is required, and you can sort by region, brand, or equipment class.

Every location benchmarked

Standardized scores show which locations need attention first.

Scores that stay current

Thermal, Comfort, Energy, Operations. Updated continuously across every asset.

Multi-layer filters

Sort by groups like region, brand, or equipment class.

Facility PerformanceFilterSharePerformance ScoreGoodFairPoorCriticalThermal12 equipments8211Comfort12 equipments9210Energy12 equipments6321Operations12 equipments7311Facilities4 itemsMap ViewList ViewRestaurant #347Region I Area1500 Westview Park, Denver,Colorado, 85021View

Sample data for illustration. Figures are examples, not customer results.

Fixes before failures.

Stop losing time and energy to a single equipment emergency.

Get Started With Act Hub

MANAGEMENT BY EXCEPTION

Scale Team Capability with Intelligence and Simplicity

Your team does not grow. Its capability does. FacilityHub surfaces the locations that need attention and attaches the next step, so operations leaders spend time solving problems, not looking for them.

This week's exceptions

11 of 142 locations need action.

The rest are running within expected parameters. No time wasted on locations that are already fine.

Only the sites that changed surface, each with the next step attached.

Portfolio score

87/100
↑ 2.4 this week

Open issues

24
↑ 3 this week

Critical alerts

2
↑ 1 this week

Resolved today

18
On track
Priority queue
Ranked by impact and urgency
2 critical
01
Restaurant #347 · Walk-In Cooler #1
Temp drift · +14°F above setpoint
CRITICAL
Score: 42/100
02
Restaurant #298 · RTU-2 Refrigerant
Predicted failure · 72 hours
CRITICAL
Score: 51/100
03
Restaurant #112 · HVAC Zone 3
Comfort score dropping 3 days running
HIGH
Score: 64/100
04
Restaurant #456 · Energy Baseline
+28% consumption vs baseline
HIGH
Score: 68/100
05
Restaurant #201 · Exhaust Motor
Vibration trending upward
WATCH
Score: 74/100

Sample data for illustration. Figures are examples, not customer results.

PORTFOLIO → LOCATION → EQUIPMENT

One click deeper. Every time.

Start at portfolio. Drill into a region. Land on a facility. Open the equipment. FacilityHub keeps context at every level.

01 · Portfolio

142 locations, 8 regions

Score87 / 100
Health108 healthy
Attention11 needed
Assets1,259

02 · Region

Northeast (34 sites)

Regional score83 / 100
Healthy27
Watch4
Critical3

03 · Facility

Restaurant #347, NY

Location score42 / 100
Assets on-site18
Open work orders3
Trend↓ Falling

04 · Equipment

Walk-In Cooler #1

⚠ Issue detail

Internal temp 52°F, 14° above setpoint. Compressor short-cycling matches refrigerant loss pattern. Tech dispatched with leak-detection kit.

Sample data for illustration. Figures are examples, not customer results.

PERFORMANCE SCORING

Move from Reactive Operations to Predictive Control

Fixes before failures. Every asset is scored against how it should be running, so you see what’s healthy, what’s drifting, and what needs action before drift becomes failure.

Thermal 52 assets 92 /100 HEALTHY Last 7 days ↑ 4.2%
Comfort 52 assets 78 /100 WATCH Last 7 days ↓ 1.8%
Energy 52 assets 88 /100 HEALTHY Last 7 days ↑ 7.4%
Operations 52 assets 89 /100 GOOD Last 7 days ↑ 5.6%

Sample data for illustration. Figures are examples, not customer results.

ADVANCED FILTERING

Slice your portfolio however you think about it.

Multi-dimensional filters that combine with search. Save the views you use most.

Region

By geography, division, or ownership area.

Brand

Multi-brand portfolios stay organized.

Equipment

HVAC, refrigeration, exhaust: every class.

Date

Last 24h, 7d, quarter, or custom range.

Performance

Filter by score band, trend, or exception.

Portfolio

Saved views for daily standups and reviews.

Performance Scores12 equipmentsThermal8211Comfort9210Energy6321Operations7311GoodFairPoorCriticalOpen Work Orders3Low0Medium1High1Critical1MediumRTU2 - Dirty CoilsSite#347IWalk-In FreezerStatus: NewIAge: 1hrsIHeating & ACHighRTU2 - Compressor FailureSite#347IWalk-In FreezerStatus: NewIAge: 1hrsIRefrigerationCriticalBlocked Duct / Damper Stuck ClosedSite#347IDamperStatus: NewIAge: 1hrsIVentilationView all

Sample data for illustration. Figures are examples, not customer results.

FACILITY KPIs

The numbers your team actually asks about.

The metrics that show up on every operations review, in one place.

1,259

Assets scored
↑ 32 this month

142

Locations reporting
All active

24

Open work orders
↑ 3 from last week

s

2

Critical alerts
Requires action

88%

Energy efficiency
↑ 7.4% MoM

85/100

Comfort score
↑ 1.8%

}

22 min

Response time avg
Down from 3.2 days

R

92%

Operational health
Above target

Sample data for illustration. Figures are examples, not customer results.

HOW FACILITYHUB WORKS

Four steps from raw data to action.

A predictable flow that turns high-frequency equipment performance data into a short list of the things worth doing today.

01

Collect data

Every asset sends equipment performance data to FacilityHub: thermal, comfort, energy, and operational, at high frequency.

1,259 assets

02

Analyze performance

Digital twin models score each asset against how it should be running, turning raw signals into a comparable score.

4 dimensions

03

Prioritize exceptions

Stable systems stay quiet. Locations that need attention rise to the top with the likely cause and next step attached.

11 need action

04

Take action

Dispatch the right technician with the right parts, or approve preventive work before it becomes a service call.

Fewer emergencies

Sample data for illustration. Figures are examples, not customer results.

WHY TEAMS CHOOSE FACILITYHUB

Operational clarity, measured.

Six outcomes FacilityHub is built to deliver for multi-location operators.

Faster decisions

The right information reaches the right person, with the next step attached.

One view of the portfolio

Every location in one view, sorted by what needs action.

Reduced downtime

Catch drift early. Repair before failure. Fewer emergency service calls.

Higher efficiency

Continuous energy scoring catches drift before it hits the utility bill.

Better collaboration

Store managers, area managers, and executives all see the same numbers.

Data-driven operations

Repair-vs-replace decisions move from gut feel to asset intelligence.

Common Questions

What teams want to know.

What is management by exception?

Management by exception is an operating model where the platform surfaces only the systems that need attention, with the next step attached, and lets stable systems run in the background. A lean team spends its time on judgment and action instead of watching screens. Unlike a dashboard that shows everything at once, management by exception shows what has changed and what to do about it. Not dashboards. Action.

What is the facilities maturity ladder?

The maturity ladder is the progression a facilities operation makes as it gains data: reactive, then preventive, then predictive, then reliability-centered. It is the vocabulary facilities professionals use to describe how advanced an operation is, and the planned-versus-reactive ratio is the metric that tracks movement up it. Most multi-location operators start reactive; Act Hub is how they climb.

What is FacilityHub?

FacilityHub is the portfolio layer of Act Hub. It scores every location on operations, comfort and energy from equipment performance data, then surfaces only the sites that need attention, with the next step attached. Unlike a reporting tool that shows every site at once and leaves the reading to you, FacilityHub answers a narrower question: which locations changed this week, and what should be done about them. Not dashboards. Action.

How does FacilityHub decide which sites need attention?

Each system is measured every minute against how it should be operating under current conditions, not against a fixed threshold. When behavior drifts from that expectation, such as a compressor cycling more often, a runtime creeping up, or an energy profile separating from its twin, the site surfaces with the change described and the likely cause attached. Stable systems stay in the background. The question the platform answers is “what changed,” not “what is the current reading.”

How many locations can one team cover?

Coverage scales with exceptions rather than with sites, so the limiting factor is how many genuine problems a week a team can act on, not how many locations it owns. Operators running several hundred sites work them with small central teams because the platform removes the search step: nobody reviews locations that are running as designed. Adding sites adds exceptions proportionally, not review work.

How is FacilityHub different from a smart building system?

A smart building system automates one building and is bought as a capital project. FacilityHub manages equipment performance across every building in a portfolio and installs wirelessly in days. The comparison operators actually face is not one against the other, it is a smart building system in a handful of flagship sites versus equipment performance data across all of them. FacilityHub is the option that reaches the whole portfolio.

What does FacilityHub measure at each site?

Three scores per site, built from high-frequency equipment performance data: an Operations Score for whether systems are running as designed, a Comfort/Thermal Score for whether the space is holding condition, and an Energy Score for consumption against the digital energy twin. Each score decomposes to the specific system driving it, so a falling number resolves to a named unit rather than a general concern.

Do we have to change how our teams already work?

No. FacilityHub changes what a team knows before it acts, not the workflow it acts through. Existing service vendors, work-order systems and escalation paths stay in place; what changes is that the work order carries a diagnosis and the outcome is confirmed afterward with equipment performance data. Most operators report the first difference as fewer surprise calls, not a new process.

Ready to see it in your portfolio?

Portfolio-level clarity.
Delivered in a single view.

See how FacilityHub gives a lean operations team facilities-level expertise behind every decision. Book a walkthrough with the Actuate team.

Book a Demo
Talk to Our Team
N

30-min walkthrough

N

For multi-location portfolios

N

No engineering team needed