Maintenance Management to Move the Needle

Maintenance should be proactive, problems should be fixed the first time and trucks should only be sent when absolutely necessary. It’s possible with ACT Hub Maintenance MGR.

Maintenance Management

break the call-back cycle

ACT Hub Maintenance MGR reduces emergency service calls and keeps equipment running better for longer.

Smarter Not Harder

Smarter Not Harder

Maintenance MGR gives you service calls that solve problems and validation to ensure issues don’t resurface.

System Performance Monitoring
  • 24/7 high resolution real-time data
  • Intelligent Alerts, prioritized and ready to act on
  • Remote visibility and control
  • Root cause analysis and diagnostics
Maintenance Performance Optimized
  • AI powered automations including set-points and runtimes
  • Built from each system’s capabilities and capacities
  • Adaptive to current and forecasted conditions
Measurable Savings
  • Lowers service and repair costs
  • Fewer breakdowns and less downtime
  • Equipment that lasts longer

Maintenance MGR fixes problems for good

maintenance managed

Problems solved, period.

ACT Hub enables Maintenance Management that gets systems running efficiently while keeping labor and repair cost under control and extending the lifespan of valuable equipment.

With Maintenance MGR, you get:

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Predictive Maintenance to keep emergency service visits in check, and make service calls more efficient.

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Automated Work Orders to know when, where, and how to act to get things fixed, and keep them running better for longer.

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Prioritized Alerts to avoid spinning in circles.

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Remote Diagnostics for the power to know what is wrong, before you dispatch help.

Problems solved, period
Maintenance Focused

Maintenance Focused

Data-driven maintenance management is now a reality. Maintenance MGR makes it possible to improve maintenance for good.

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Prevent problems.

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Automated work orders.

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Reduce labor, maintenance and repair costs.

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Validate repairs.

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Keep business on.

It’s Time to Act

A team that cares

End-to-End Solution

Easy to install with all the hardware, software and data analytics built in.

We use data differently

Affordable and Accessible

Purpose-built for multi-location businesses to optimize operations.

No stupid questions

Actionable Analytics for All

We convert data into useful tools for people who run buildings.

We make it easy

Resilient and Future-Ready

Equipment is reliable, teams are capable and facilities are ready for anything.

Frequently Asked Questions

What is predictive maintenance?

Predictive maintenance is a strategy that uses live equipment data to service machines exactly when their condition shows they need it — not on a fixed schedule, and not after they break.

Sensors continuously monitor the signals that reveal mechanical health — vibration, temperature, electrical current, runtime, and more — and analysis detects the early signatures of developing problems, often weeks before failure.

That window is the entire point: it converts the most expensive failure mode, unplanned breakdown, into planned service at a time you choose, with parts on hand and production undisturbed.

Predictive maintenance sits at the mature end of the maintenance spectrum, beyond reactive (“fix it when it breaks”) and preventive (“service on a calendar regardless of condition”). Its promise is doing less maintenance, better timed — servicing what genuinely needs it, when it needs it, and leaving healthy equipment alone.

What are the four types of maintenance strategy, and which is best?

The four maintenance strategies form a maturity ladder. Reactive (run-to-failure) fixes equipment after it breaks — simplest, but the most expensive per incident through downtime, secondary damage, and emergency costs. Preventive (time-based) services on a fixed schedule — better than reactive, but it both over-maintains healthy equipment and still misses failures that develop between intervals.

Predictive (condition-based) uses real equipment data to service based on actual condition — catching developing failures early while leaving healthy machines alone.

Prescriptive, the emerging frontier, goes a step further by recommending the specific action to take. “Best” is contextual rather than absolute: run-to-failure is rational for cheap, non-critical, redundant equipment, while predictive earns its keep on assets where failure is expensive or disruptive.

Most mature programs are a deliberate mix — matching strategy to each asset’s criticality rather than applying one approach to everything.

What is condition-based maintenance (CBM)?

Condition-based maintenance (CBM) is maintenance triggered by the actual measured condition of equipment rather than by a calendar or a breakdown — service happens when monitored indicators cross meaningful thresholds, not before and not after.

It’s the practical foundation of predictive maintenance: where predictive adds forecasting (“this will likely fail in two weeks”), CBM is the underlying discipline of letting real condition data — vibration level, operating temperature, current draw — decide when intervention is warranted.

The distinction matters in practice because CBM is achievable immediately with good sensing and sensible thresholds, while the predictive forecasting layer strengthens as data history accumulates.

Many successful programs start as CBM — continuous monitoring with condition thresholds and alerts — and grow into fuller prediction as the platform learns each asset’s behavior, which is a realistic adoption path rather than an all-or-nothing leap.

What does unplanned downtime actually cost?

Unplanned downtime is consistently the most expensive failure mode in any asset-intensive operation, because its cost extends far past the repair bill.

The visible cost is the fix; the larger costs are lost production for every hour the line is stopped, emergency premiums (overtime labor, expedited parts, after-hours rates that routinely multiply the base repair cost), secondary damage when a failing component takes others with it, and the downstream ripple of missed commitments and idle staff.

Industry studies of manufacturing consistently put unplanned downtime in the tens of thousands of dollars per hour for many operations, and far higher in continuous-process industries.

This is the number of predictive maintenance attacks directly: by converting unplanned breakdowns into scheduled service, it doesn’t just reduce repair costs — it eliminates the much larger penalty that surrounds an unplanned stop. Knowing your own per-hour downtime cost is the first step in any honest PdM business case.

What is vibration analysis, and how does it predict failure?

Vibration analysis is the most established predictive-maintenance technique for rotating equipment — motors, pumps, fans, compressors, gearboxes — because nearly every developing mechanical fault changes how a machine vibrates, and it does so early.

A healthy machine has a characteristic vibration signature; as bearings wear, shafts misalign, parts loosen, or imbalance develops, that signature shifts in measurable, fault-specific ways, often long before anything is audible or visible.

Continuous vibration sensors track the signature and flag deviations from the machine’s own baseline, catching problems weeks before failure and frequently identifying what is failing, not just that something is.

This early, specific warning is why vibration monitoring sits at the front of the P-F curve. Traditional vibration analysis required a specialist with a handheld meter walking routes; continuous IoT sensors deliver the same insight around the clock without the route, the specialist, or the gap between readings.

What is Industrial IoT (IIoT), and how does it relate to predictive maintenance?

Industrial IoT (IIoT) is the application of connected sensors and data to industrial equipment and processes — and predictive maintenance is its most proven, fastest-paying use case. Where consumer IoT connects thermostats and doorbells, IIoT instruments motors, pumps, production lines, and plant systems, turning physical machinery into a source of operational data.

That data serves many purposes — efficiency, quality, energy, throughput — but predictive maintenance is where most industrial operations start, because the return is concrete and immediate: instrument the critical equipment, catch developing failures early, and the avoided downtime funds everything else.

Think of predictive maintenance as the entry point to IIoT rather than a separate thing: the same sensors and platform that predict failures become the foundation for broader smart-manufacturing capabilities as the operation matures.

Starting with maintenance is the pragmatic on-ramp — a clear problem with a measurable payback, rather than a sweeping transformation program.

What is smart manufacturing, and do I need the whole "Industry 4.0" thing to benefit?

No — you don’t need a full Industry 4.0 transformation to capture most of its value, and treating it as all-or-nothing is the mistake that stalls manufacturers. Smart manufacturing (Industry 4.0) is the broad vision of connected, data-driven production — sensors, analytics, automation, and integration across the plant — but its benefits are modular, not monolithic.

The highest-return module, and the sensible starting point, is condition monitoring and predictive maintenance on critical equipment: it requires no plant-wide overhaul, no production disruption, and no massive capital program, yet it delivers the uptime and efficiency gains that justify going further.

Mid-sized manufacturers especially benefit from this incremental path — instrument the five to ten machines whose failure stops production, prove the return, and expand from results. The grand vision is real, but it’s reached one funded, validated step at a time, and maintenance is the right first step.

Does predictive maintenance actually pay off, and how is the ROI measured?

Yes — predictive maintenance has one of the most consistently documented returns in industrial operations, and the ROI is measured by comparing program cost against avoided losses across four categories.

First and largest is avoided unplanned downtime, valued at your own per-hour downtime cost.

Second is reduced maintenance cost itself — fewer emergency repairs, less over-maintenance of healthy equipment, lower parts and labor waste.

Third is extended asset life, since catching problems early prevents the secondary damage that destroys machines.

Fourth is reduced safety and quality incidents tied to equipment failure.

Industry studies and reliability bodies have long reported strong returns on condition-based programs, but the credible number is always your own: total last year’s unplanned downtime hours, emergency repair premiums, and breakdown-driven losses, and weigh them against monitoring cost. A single-asset or single-line pilot turns those estimates into your measured result before broader commitment.

How do you start a predictive maintenance program?

Start narrow and prove it, then expand on results — the programs that fail are the ones that try to instrument everything at once.

The proven sequence: first, identify your critical assets by criticality and failure cost (the machines whose failure stops production or hurts most), which is informal RCM.

Second, instruments that are small set with the right condition sensors for their likely failure modes — typically vibration, temperature, and current on rotating equipment.

Third, let the platform establish baselines and run condition-based alerting while the predictive layer learns.

Fourth, integrate alerts into your maintenance workflow so insights become scheduled work, not ignored dashboards.

Fifth, measure the results — caught failures, avoided downtime, response times — and use that evidence to fund expansion to the next tier of equipment.

This staged path keeps each phase self-justifying and avoids the overwhelm and cost of a big-bang rollout.

How is predictive maintenance used in manufacturing?

In manufacturing, predictive maintenance targets the production-critical equipment whose failure stops the line — motors, pumps, compressors, conveyors, gearboxes, and the rotating machinery that runs continuously and fails expensively.

Sensors track vibration, temperature, and current on these assets, catching the developing faults (bearing wear, misalignment, imbalance, electrical degradation) that cause most unplanned downtime, weeks before they halt production.

The manufacturing case is the strongest of any industry because the cost of a stopped line is so high and so immediate: every hour of unplanned downtime carries the full weight of lost production plus emergency response, so even a modest reduction in breakdowns pays for comprehensive monitoring.

Most plants begin with their bottleneck and single-point-of-failure equipment — the machines with no redundancy whose failure stops everything downstream — where predictive maintenance delivers the fastest, clearest return before expanding across the floor.

Enterprise Options, Affordable Solutions

Speak to an expert today. Packages are cost-effective and ready to deploy at price points that match your budget.

Enterprise Options, Affordable Solutions